Frequently Asked Questions
Everything you need to know about your NWM gear and orders.
What is the typical shipping time for NWM sports equipment?
Standard shipping usually takes 3-5 business days within the continental US. Express shipping options are available at checkout for athletes who need their gear sooner.
How do I return an item that doesn't fit?
We offer a 30-day hassle-free return policy. Ensure the apparel or equipment is in its original condition with tags attached, and visit our returns portal to generate a prepaid shipping label.
Are NWM products covered by a warranty?
Yes, all NWM professional-grade equipment comes with a 1-year limited warranty against manufacturing defects to ensure you can train with total confidence.
How should I care for my high-performance compression wear?
To maintain elasticity and moisture-wicking properties, we recommend machine washing in cold water with similar colors and air drying. Avoid using fabric softeners or bleach.
Do you offer team discounts for bulk orders?
Absolutely. For orders of 15 units or more, please contact our dedicated team sales department at [email protected] for specialized pricing and customization options.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm for larger equipment purchases.